Cookies and Privacy
This privacy statement was last updated on March 4, 2021 and applies to citizens of the United Kingdom.
Privacy Policy
In this privacy statement, we explain what we do with the data we obtain about you via signs4life.org. We recommend you carefully read this statement. In our processing we comply with the requirements of privacy legislation. That means, among other things, that:
- we clearly state the purposes for which we process personal data. We do this by means of this privacy statement;
- we aim to limit our collection of personal data to only the personal data required for legitimate purposes;
- we first request your explicit consent to process your personal data in cases requiring your consent;
- we take appropriate security measures to protect your personal data and also require this from parties that process personal data on our behalf;
- we respect your right to access your personal data or have it corrected or deleted, at your request.
If you have any questions, or want to know exactly what data we keep of you, please contact us.
1. Purpose, data and retention period
1.1 We use your data for the following purpose:
Contact – Through phone, mail, email and/or webforms
For this purpose we use the following data:
- Name, Address and City
- Email address
- Telephone number
The basis on which we may process these data is:
Consent obtained
Retention period
We retain this data upon termination of the service for the following number of months: 36
1.2 We use your data for the following purpose:
Payments
For this purpose we use the following data:
Name, Address and City
- Email address
- Financial data
- Username, passwords and other account specific data
- Location
The basis on which we may process these data is:
Legal obligation
Retention period
Upon termination of the service we retain this data for the following period: six years (plus current tax year) for tax and accounting purposes.
1.3 We use your data for the following purpose:
Registering an account
For this purpose we use the following data:
- Name, Address and City
- Email address
- Telephone number
The basis on which we may process these data is:
Legal obligation
Retention period
We retain this data upon termination of the service for the following number of months: six years (plus current tax year) for tax and accounting purposes
1.4 We use your data for the following purpose:
Newsletters
For this purpose we use the following data:
- Name, Address and City
- Email address
The basis on which we may process these data is:
Consent obtained
Retention period
We retain this data until the service is terminated.
1.5 We use your data for the following purpose:
To support services or products that a customer wants to buy or has purchased
For this purpose we use the following data:
- Name, Address and City
- Email address
- Username, passwords and other account specific data
- Location
- Visitor behaviour
The basis on which we may process these data is:
Consent obtained
Retention period
We retain this data upon termination of the service for the following number of months: 36
1.6 We use your data for the following purpose:
To be able to comply with legal obligations
For this purpose we use the following data:
- Name, Address and City
- Email address
- Financial data
- Username, passwords and other account specific data
- Location
- Telephone number
The basis on which we may process these data is:
Legal obligation
Retention period
Upon termination of the service we retain this data for the following period: six years (plus current tax year) for tax and accounting purposes.
1.7 We use your data for the following purpose:
Compiling and analysing statistics for website improvement.
For this purpose we use the following data:
- Location
- Visitor behaviour
The basis on which we may process these data is:
Consent obtained
Retention period
We retain this data upon termination of the service for the following number of months: 36
1.8 We use your data for the following purpose:
To be able to offer personalised products and services
For this purpose we use the following data:
- Username, passwords and other account specific data
- Visitor behaviour
The basis on which we may process these data is:
Consent obtained
Retention period
We retain this data upon termination of the service for the following number of months: 36
2. Sharing with other parties
We only share this data with processors and with other third parties for which the data subjects consent must be obtained. It concerns the following party or parties:
Processors
Name: Kariba Creative Media Ltd
Country: UK
Purpose: Providing website support and digital marketing services
Third parties
3. Cookies
Our website uses cookies. For more information on cookies, scroll down to see our Cookie Policy.
The table below lists the cookies we collect and what information they store.
We have concluded a data processing agreement with Google.
Google may not use the data for any other Google services.
The inclusion of full IP addresses is blocked by us.
4. Security
We are committed to the security of personal data. We take appropriate security measures to limit abuse of and unauthorised access to personal data. This ensures that only the necessary persons have access to your data, that access to the data is protected, and that our security measures are regularly reviewed.
5. Third party websites
This privacy statement does not apply to third party websites connected by links on our website. We cannot guarantee that these third parties handle your personal data in a reliable or secure manner. We recommend you read the privacy statements of these websites prior to making use of these websites.
6. Amendments to this privacy statement
We reserve the right to make amendments to this privacy statement. It is recommended that you consult this privacy statement regularly in order to be aware of any changes. In addition, we will actively inform you wherever possible.
7. Accessing and modifying your data
If you have any questions or want to know which personal data we have about you, please contact us. You can contact us by using the information below. You have the following rights:
- You have the right to know why your personal data is needed, what will happen to it, and how long it will be retained for.
- Right of access: You have the right to access your personal data that is known to us.
- Right to rectification: you have the right to supplement, correct, have deleted or blocked your personal data whenever you wish.
- If you give us your consent to process your data, you have the right to revoke that consent and to have your personal data deleted.
- Right to transfer your data: you have the right to request all your personal data from the controller and transfer it in its entirety to another controller.
- Right to object: you may object to the processing of your data. We comply with this, unless there are justified grounds for processing.
Please make sure to always clearly state who you are, so that we can be certain that we do not modify or delete any data of the wrong person.
8. Submitting a complaint
If you are not satisfied with the way in which we handle (a complaint about) the processing of your personal data, you have the right to submit a complaint to the Information Commissioner’s Office:
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF
9. Children
Our website is not designed to attract children and it is not our intent to collect personal data from children under the age of consent in their country of residence. We therefore request that children under the age of consent do not submit any personal data to us.
10. Contact details
Signs4Life
[email protected]
07964 019764
WooCommerce
We collect information about you during the checkout process on our store.
What we collect and store
While you visit our site, we’ll track:
- Products you’ve viewed: we’ll use this to, for example, show you products you’ve recently viewed
- Location and browser type: we’ll use this for purposes like estimating taxes and shipping
- Shipping address: we’ll ask you to enter this so we can, for instance, estimate shipping before you place an order, and send you the order!
We’ll also use cookies to keep track of cart contents while you’re browsing our site. You can read our cookie policy below. When you purchase from us, we’ll ask you to provide information including your name, billing address, shipping address, email address, phone number, credit card/payment details and optional account information like username and password. We’ll use this information for purposes, such as, to:
- Send you information about your account and order
- Respond to your requests, including refunds and complaints
- Process payments and prevent fraud
- Set up your account for our store
- Comply with any legal obligations we have, such as calculating taxes
- Improve our store offerings
- Send you marketing messages, if you choose to receive them
If you create an account, we will store your name, address, email and phone number, which will be used to populate the checkout for future orders. We generally store information about you for as long as we need the information for the purposes for which we collect and use it, and we are not legally required to continue to keep it. For example, we will store order information for six years (plus the current tax year) for tax and accounting purposes. This includes your name, email address and billing and shipping addresses. We will also store comments or reviews, if you choose to leave them.
Who on our team has access
Members of our team have access to the information you provide us. For example, both Administrators and Shop Managers can access:
- Order information like what was purchased, when it was purchased and where it should be sent, and
- Customer information like your name, email address, and billing and shipping information.
Our team members have access to this information to help fulfil orders, process refunds and support you.
What we share with others
We share information with third parties who help us provide our orders and store services to you; for example —
Payments
We accept payments through PayPal. When processing payments, some of your data will be passed to PayPal, including information required to process or support the payment, such as the purchase total and billing information. Please see the PayPal Privacy Policy for more details.
Cookie Policy
This Cookie Policy was last updated on March 4, 2021 and applies to citizens of the United Kingdom.
1. Introduction
Our website, signs4life.org (hereinafter: “the website”) uses cookies and other related technologies (for convenience all technologies are referred to as “cookies”). Cookies are also placed by third parties we have engaged. In the document below we inform you about the use of cookies on our website.
2. What are cookies?
A cookie is a small simple file that is sent along with pages of this website and stored by your browser on the hard drive of your computer or another device. The information stored therein may be returned to our servers or to the servers of the relevant third parties during a subsequent visit.
3. What are scripts?
A script is a piece of programme code that is used to make our website function properly and interactively. This code is executed on our server or on your device.
4. What is a web beacon?
A web beacon (or a pixel tag) is a small, invisible piece of text or image on a website that is used to monitor traffic on a website. In order to do this, various data about you is stored using web beacons.
5. Cookies
5.1 Technical or functional cookies
Some cookies ensure that certain parts of the website work properly and that your user preferences remain known. By placing functional cookies, we make it easier for you to visit our website. This way, you do not need to repeatedly enter the same information when visiting our website and, for example, the items remain in your shopping cart until you have paid. We may place these cookies without your consent.
5.2 Analytical cookies
We use analytical cookies to optimize the website experience for our users. With these analytical cookies we get insights in the usage of our website. We ask your permission to place analytical cookies.
5.3 Advertising cookies
On this website we use advertising cookies, enabling us to personalize the advertisements for you, and we (and third parties) gain insights into the campaign results. This happens based on a profile we create based on your click and surfing on and outside http://staging.kariba.co.uk/vet-way. With these cookies you, as website visitor are linked to a unique ID, so you do not see the same ad more than once for example.
Because these cookies are marked as tracking cookies, we ask your permission to place these.
5.4 Social media buttons
On our website we have included buttons for Facebook and Twitter to promote webpages (e.g. “like”, “pin”) or share (e.g. “tweet”) on social networks like Facebook and Twitter. These buttons work using pieces of code coming from Facebook and Twitter themselves. This code places cookies. These social media buttons also can store and process certain information, so a personalized advertisement can be shown to you.
Please read the privacy statement of these social networks (which can change regularly) to read what they do with your (personal) data which they process using these cookies. The data that is retrieved is anonymized as much as possible. Facebook and Twitter are located in the United States.
6. Placed cookies
When you use this website we will collect basic information about the way you use the site during your visit. This information is used only for site navigation, systems administration and analytical purposes.
In certain situations we may use cookies in order to recognise you as a site user and to personalise your visit. A cookie is small file sent to a web browser by a web server. We only use cookies for the purposes stated above and where necessary for the full operation of the website.
You can set your browser to reject cookies but if you do so you will be unable to enjoy full site functionality.
The table below explains what cookies we use and why. Table last updated June 2012.
Cookie | Name | Purpose | More Information |
Content Management System Cookie | CMSSESSID | This cookie is set by our content management system on arrival to the Signs4Life website. The data not used by Signs4Life and the cookie is deleted when the user closes their browser.
This cookie is not removed when you turn cookies off via our cookie tool as doing so may cause the website to function incorrectly. |
|
Cookie Control Cookie | civicAllowCookies | This cookie is set by our cookie tool (the notice in the bottom left hand corner of the screen). It is essential in order to remember your cookie preference for our website, and therefore is not removed via the cookie tool. | |
Google Analytics | __utma __utmb __utmc __utmz |
These cookies are used to collect information about how users find our site and navigate around it. The reports generated from this information are used to help improve the site for it’s users. | Click for information on Google Privacy |
7. Consent
When you visit our website for the first time, we will show you a pop-up with an explanation about cookies. As soon as you click on “Save preferences”, you consent to us using the categories of cookies and plug-ins you selected in the pop-up, as described in this Cookie Policy. You can disable the use of cookies via your browser, but please note that our website may no longer work properly.
7.1 Manage your consent settings
8. Your rights with respect to personal data
You have the following rights with respect to your personal data:
- You have the right to know why your personal data is needed, what will happen to it, and how long it will be retained for.
- Right of access: You have the right to access your personal data that is known to us.
- Right to rectification: you have the right to supplement, correct, have deleted or blocked your personal data whenever you wish.
- If you give us your consent to process your data, you have the right to revoke that consent and to have your personal data deleted.
- Right to transfer your data: you have the right to request all your personal data from the controller and transfer it in its entirety to another controller.
- Right to object: you may object to the processing of your data. We comply with this, unless there are justified grounds for processing.
To exercise these rights, please contact us. Please refer to the contact details at the bottom of this Cookie Policy. If you have a complaint about how we handle your data, we would like to hear from you, but you also have the right to submit a complaint to the supervisory authority (the Information Commissioner’s Office (ICO)).
9. Enabling/disabling and deleting cookies
You can use your internet browser to automatically or manually delete cookies. You can also specify that certain cookies may not be placed. Another option is to change the settings of your internet browser so that you receive a message each time a cookie is placed. For more information about these options, please refer to the instructions in the Help section of your browser.
Please note that our website may not work properly if all cookies are disabled. If you do delete the cookies in your browser, they will be placed again after your consent when you visit our websites again.